When I’m not drawing comics, I work as a service designer helping organisations improve by providing them with research, mapping and visual explainers showing them what’s going on with their service. I find myself working a lot with legacy organisations (old places. could be businesses, or govt bureaucracies) that have been around for a long…
A design colleague working with kids in mandatory quarantine asked for suggestions as to ways to gamify the process of giving children coronavirus nasal swab tests, preferably using paper (as it’s disposable). This was my first thought. COVID-19 swabs for kids: an interaction from David Blumenstein on Vimeo. If you’d like to use it with…
I created this to help explain the COVID-19 disease in my local area (Melbourne, Aus). It’s adapted from government health info (Department of Health, 16 Mar 2020). If you think it would help you, you’re welcome to use it; download A4, poster and socmed versions here. Medical knowledge and government policy on this disease changes…
How would you do useful design if you thought you were being seen as the “class antagonist” of the people you’re designing for?
That’s a question that comes up for me when I discuss design with normal people (to whom, it’s worth remembering, HCD and service design mean absolutely nothing).
I ran a very successful Drawing for Story workshop in Canberra, and spoke to ABC Radio that morning about it. Unlike most times I appear in the media, I had a good time and am not completely embarrassed at my poor performance (ask me about the time I was on the kids show Prank Patrol)….
A colleague had to pike so I got to pop along to the second day of the Service Design conference run last week by UX Australia. Only caught the morning sessions (had to get back to work) but what I saw was very good. Here’s my sketchnotes.